Whole-person care and support for a healthier, more productive workplace
The Sydney® Health app helps employees manage their care
View the overview video.
The Virtual Assistant on the home screen guides users through the app and gives them personalized information about their health plan.
1. Tap on the Virtual Assistant.
2. Show me how it works.
3. Find out what it can do.
4. Ask your benefits question.
5. Scroll to view the
personalized response.
During open enrollment, James chooses a health plan that can meet the different needs of each person in his family. Find out how his family uses their benefits to get the right care and support at the right time.
When employees know their families are getting the right care and support, they feel more confident and engaged at work. And when they believe their employer truly cares about their well-being, they’re 69% less likely to actively look for a new job.8
With Wellbeing Solutions, employees can access wellness programs and engagement rewards all in one convenient platform. Our programs support whole health by helping address physical, behavioral, and social factors that can impact well-being and access to care.
Engagement packages, available as a buy-up option, encourage employees to complete employer-sponsored wellness activities and earn rewards, such as retail gift cards. Activities can include reaching health milestones or tracking wellness habits through the Sydney Health app. Along the way, employees also receive support and coaching to help improve their overall health.
Reward programs may be especially effective for employees with higher health and social needs, including those with:9
Help your employees better understand their Wellbeing Solutions benefits.
Wellbeing Solutions
Promote
Sydney
Concierge
Care
Digital behavioral health therapy
Take care of your mental health
Maternal
support
Motivate your employees
Adding an engagement package encourages employees to make the most of their health plan benefits and includes extra support with lifestyle and wellness coaching.
My Health Dashboard
Wellness
coaching
$200 wellness rewards
$500 wellness rewards
$700 wellness rewards
Anthem found a 25%
increase in medication
adherence for members
with chronic conditions
whose care providers are connected to our Health OS digital platform.11
Virtual care doctors are able to order
prescriptions that are not controlled
substances, approve refills, diagnose
conditions, and follow up on previous
virtual care — all from the app at no
or low cost to your employees.12
Members with integrated medical, behavioral, pharmacy, and disease management care save an average of $3,060 per year, or 16%, in total costs.13
More people ages 20 to 50 are receiving a cancer
diagnosis than ever before.14 Members with breast
cancer who participated in our cancer care program
experienced a 58% decrease in ER utilization.15
One-third of Americans are obese or carry too much body
fat, linked to life-threatening conditions.16,17 43% of employees
who participated in Anthem wellness programs lost at least 3% of initial body weight, and 28% lost at least 5%.18
Contact your Anthem representative or broker to find out how we can strengthen your well-being strategies.
1 Anthem internal data, 2023.
2 Anthem internal data, 2022.
3 American Medical Association (AMA): In 2022, moving beyond telehealth to digitally enabled care (January 21, 2022): ama-assn.org.
4 Health Management: Telemedicine: Popularity, Demand and Satisfaction Hits All-Time High (July 27, 2021): healthmanagement.org.
5 A clinical review program for rehabilitation services is not included for the state of California. In Virginia, health maintenance organization (HMO) point-of-service (POS) business restricts genetic testing clinical review services. In California, HMO business does not include clinical review and clinical site-of-care review programs.
6 In New Hampshire, New England Health Plan does not include clinical review site-of-care programs. A clinical site-of-care review program for imaging services is not included for the states of New Hampshire and Maine. Maine has Imaging Shopper in place of this program. In Indiana, HealthSync POS does not include clinical review site-of-care programs. In Indiana, HealthSync POS tier 3 includes clinical review site-of-care programs.
7 Program outcomes, September 2023. Applicable for Well-being Coach Digital and Well-being Coach Total only.
8 Gallup: Leaders: Ignore Employee Wellbeing At Your Own Risk (July 6, 2023): gallup.com.
9 Elevance Health: Whole Health Index study of 696,000 Commercial members (2023).
10 2025 Anthem internal actuarial analysis, based on 2024 Commercial membership data.
11 Elevance Health: Advancing Health Together: Progress Report Executive Summary (2023).
12 Prescription availability is defined by physician judgment. Prescriptions determined to be a “controlled substance” (as defined by the Controlled Substances Act under federal law) cannot be prescribed using LiveHealth Online.
13 Internal data, Behavioral Health Case Management Program Evaluation Results, 2022.
14 Ugai T, Sasamoto N, Lee HY, Ando M, Song M, Tamimi RM, et al.: Is early-onset cancer an emerging global epidemic? Current evidence and future implications. Nature Reviews | Clinical Oncology (September 6, 2022): doi.org/10.1038/s41571-022-00672-8.
15 Anthem program insights, January 2024.
16 Centers for Disease Control and Prevention: New CDC Data Show Adult Obesity Prevalence Remains High (September 12, 2024): cdc.gov/media/releases/2024/p0912-adult-obesity.htmlcdc.gov/media/releases/2024/p0912-adult-obesity.html.
17 Centers for Disease Control and Prevention: Advancing Chronic Disease Practice Through the CDC Data Modernization Initiative (November 30, 2023): cdc.gov/pcd/issues/2023/23_0120.htm.
18 Program outcomes, September 2023. Applicable for Well-being Coach Digital and Well-being Coach Total only.
19 Anthem Underwriting pricing exercise and cost guidance, 2024. Applies to all administrative services only (ASO) and fully insured (FI) standard
foundational packages.
EAP products are offered by Anthem Insurance Companies, Inc.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.
LiveHealth Online is offered through an arrangement with Amwell, a separate company, providing telehealth services on behalf of your health plan.
Carelon Health, Inc. is a separate company providing care management services on behalf of your health plan.
Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. and AMGP Georgia Managed Care Company, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Community Care Health Plan of Nevada, Inc. and Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by either Matthew Thornton Health Plan, Inc. or Anthem Health Plans of New Hampshire, Inc. In 17 southeastern counties of New York: Anthem HealthChoice Assurance, Inc. and Anthem HealthChoice HMO, Inc. In these same counties Anthem Blue Cross and Blue Shield HP is the trade name of Anthem HP, LLC. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc. trades as Anthem HealthKeepers providing HMO coverage, and their service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI) underwrites or administers PPO and indemnity policies and underwrites the out-of-network benefits in POS policies offered by Compcare Health Services Insurance Corporation. Compcare underwrites or administers HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.
1068627MUEENABS Rev. 10/25
Whole-person care and support for a healthier, more productive workplace
Wellbeing Solutions Complete includes a full suite of benefits that support your employees’ overall health and wellness. Your employees get the help they need to set and meet their health goals and connect to the right care.
Anthem Blue Cross and Blue Shield is committed
to lowering the cost of care, simplifying
healthcare for your employees, and improving
the overall experience for everyone.
Clients with Wellbeing Solutions receive an average of 2.5x return on investment.1
The Sydney® Health app helps employees manage their care
View the overview video.
1. Tap on the Virtual Assistant.
2. Show me how it works.
3. Find out what it can do.
4. Ask your benefits question.
5. Scroll to view the
personalized response.
The Virtual Assistant on the home screen guides users through the app and gives them personalized information about their health plan.
Why virtual care?
More than
believe the healthcare system is changing for the better with virtual care solutions2
of doctors say that telehealth gives their patients more access to timely care3
of consumers
who use virtual care prefer it4
Mental health
Maternal health
Cancer
Chronic conditions
See how they each get personalized support for their overall well-being.
During open enrollment, James chooses a health plan that can meet the different needs of each person in his family. Find out how his family uses their benefits to get the right care and support at the right time.
The Smith family is making progress managing their health
and well-being through personalized support from
Wellbeing Solutions.
When employees know their families are getting the right care and support, they feel more confident and engaged at work. And when they believe their employer truly cares about their well-being, they’re 69% less likely to actively look for a new job.8
Boost engagement by rewarding healthy behaviors
With Wellbeing Solutions, employees can access wellness programs and engagement rewards all in one convenient platform. Our programs support whole health by helping address physical, behavioral, and social factors that can impact well-being and access to care.
Engagement packages, available as a buy-up option, encourage employees to complete employer-sponsored wellness activities and earn rewards, such as retail gift cards. Activities can include reaching health milestones or tracking wellness habits through the Sydney Health app. Along the way, employees also receive support and coaching to help improve their overall health.
Reward programs may be especially effective for employees with higher health and social needs, including those with: 9
Help your employees better understand their Wellbeing Solutions benefits.
Motivate your employees
Adding an engagement package encourages employees to make the most of their health plan benefits and includes extra support with lifestyle and wellness coaching.
Anthem found a 25% increase in medication adherence for members with chronic conditions whose care providers are connected to our Health OS digital platform.11
Virtual care doctors are able to order prescriptions that are not controlled substances, approve refills, diagnose conditions, and follow up on previous virtual care — all from the app at no or low cost to your employees.12
Members with integrated medical, behavioral, pharmacy, and disease management care save an average of $3,060 per year, or 16%, in total costs.13
More people ages 20 to 50 are receiving a cancer diagnosis than ever before.14 Members with breast cancer who participated in our cancer care program experienced a 58% decrease in ER utilization.15
One-third of Americans are obese or carry too much body fat, linked to life-threatening conditions.16,17 43% of employees who participated in Anthem wellness programs lost at least 3% of initial body weight, and 28% lost at least 5%.18
This program provides support and resources to help your employees have healthy pregnancies, deliveries, babies, and children.
This resource offers specialized programs and services to close gaps in mental health and emotional well-being care.
You can explore our offerings and services,
request a quote, or reach out to a representative to learn more.
Wellbeing Solutions offers your employees support, resources, and tools to help them live healthier for the long term. By meeting a wide range of needs with one comprehensive program, the savings go up. Your cost is up to 15% lower when purchased as a package.19
1 Anthem internal data, 2023.
2 Anthem internal data, 2022.
3 American Medical Association (AMA): In 2022, moving beyond telehealth to digitally enabled care (January 21, 2022): ama-assn.org.
4 Health Management: Telemedicine: Popularity, Demand and Satisfaction Hits All-Time High (July 27, 2021): healthmanagement.org.
5 A clinical review program for rehabilitation services is not included for the state of California. In Virginia, health maintenance organization (HMO) point-of-service (POS) business restricts genetic testing clinical review services. In California, HMO business does not include clinical review and clinical site-of-care review programs.
6 In New Hampshire, New England Health Plan does not include clinical review site-of-care programs. A clinical site-of-care review program for imaging services is not included for the states of New Hampshire and Maine. Maine has Imaging Shopper in place of this program. In Indiana, HealthSync POS does not include clinical review site-of-care programs. In Indiana, HealthSync POS tier 3 includes clinical review site-of-care programs.
7 Lark program outcomes, September 2023. Applicable for Well-being Coach Digital and Well-being Coach Total only.
8 Gallup: Leaders: Ignore Employee Wellbeing At Your Own Risk (July 6, 2023): gallup.com.
9 Elevance Health: Whole Health Index study of 696,000 Commercial members (2023).
10 2025 Anthem internal actuarial analysis, based on 2024 Commercial membership data.
11 Elevance Health: Advancing Health Together: Progress Report Executive Summary (2023).
12 Prescription availability is defined by physician judgment. Prescriptions determined to be a “controlled substance” (as defined by the Controlled Substances Act
under federal law) cannot be prescribed using LiveHealth Online.
13 Internal data, Behavioral Health Case Management Program Evaluation Results, 2022.
14 Ugai T, Sasamoto N, Lee HY, Ando M, Song M, Tamimi RM, et al.: Is early-onset cancer an emerging global epidemic? Current evidence and future implications. Nature Reviews | Clinical Oncology (September 6, 2022): doi.org/10.1038/s41571-022-00672-8.
15 Anthem program insights, January 2024.
16 Centers for Disease Control and Prevention: New CDC Data Show Adult Obesity Prevalence Remains High (September 12, 2024): cdc.gov/media/releases/2024/p0912-adult-obesity.htmlcdc.gov/media/releases/2024/p0912-adult-obesity.html.
17 Centers for Disease Control and Prevention: Advancing Chronic Disease Practice Through the CDC Data Modernization Initiative (November 30, 2023): cdc.gov/pcd/issues/2023/23_0120.htm.
18 Lark program outcomes, September 2023. Applicable for Well-being Coach Digital and Well-being Coach Total only.
19 Anthem Underwriting pricing exercise and cost guidance, 2024. Applies to all administrative services only (ASO) and fully insured (FI) standard foundational packages.
EAP products are offered by Anthem Insurance Companies, Inc.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.
LiveHealth Online is offered through an arrangement with Amwell, a separate company, providing telehealth services on behalf of your health plan.
Carelon Health, Inc. is a separate company providing care management services on behalf of your health plan.
Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. and AMGP Georgia Managed Care Company, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Community Care Health Plan of Nevada, Inc. and Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by either Matthew Thornton Health Plan, Inc. or Anthem Health Plans of New Hampshire, Inc. In 17 southeastern counties of New York: Anthem HealthChoice Assurance, Inc. and Anthem HealthChoice HMO, Inc. In these same counties Anthem Blue Cross and Blue Shield HP is the trade name of Anthem HP, LLC. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc. trades as Anthem HealthKeepers providing HMO coverage, and their service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI) underwrites or administers PPO and indemnity policies and underwrites the out-of-network benefits in POS policies offered by Compcare Health Services Insurance Corporation. Compcare underwrites or administers HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.
1068627MUEENABS Rev. 10/25
