Digital healthcare technology is changing how employees access care, offering them more options for when, where, and how they prefer to connect with healthcare providers. By adopting virtual care solutions, you empower your employees to take an active role in managing their health. This leads to positive outcomes, boosts productivity, and lowers healthcare costs.
That’s why Anthem prioritizes digital healthcare. Our digital platform, combined with integrated data insights and partnerships with dedicated virtual care providers, allows us to offer quality personalized care to employees, no matter where they are, while also reducing costs.
Virtual care helps save time and money
through our SydneySM Health app
through an integrated, whole-health approach
through cost-effective and accessible care
Anthem’s virtual care improves employee health and cost-of-care savings by:
Increasing access to primary care
Supporting behavioral health
Encouraging preventive care
Reducing urgent care visits
94%
of surveyed patients who used telehealth in the past 12 months say they “definitely will” or “probably will” use telehealth in the future.12
76%
of people who use virtual care love it.13
71%
of people surveyed believe the
healthcare system is changing
for the better by including virtual
care solutions.8
Access care services all in one place:
Accessible through the Sydney Health app, employees can engage
with a wide range of connected services at low or no additional cost
Explore Anthem’s Virtual Care Center
Anthem’s virtual care in action
The person and situation in this example are not real. They’re used to illustrate how the resources work.
Virtual care member video
1 KFF Health News: The Cost of Unwarranted ER Visits: $32B A Year (July 2019): kffhealthnews.org.
2 Medical Economics: Telehealth Post-COVID: going digital to reduce costs? (Jan 2022): medicaleconomics.com.
3 Purchaser Business Group on Health (PBGH): Using Primary Care’s Potential to Improve Health Outcomes (Oct 2021): pbgh.org.
4 American Medical Association: Doctor shortages are here — and they’ll get worse if we don’t act fast (April 2022): ama.org.
5 Anthem internal data, commercial 12 months between July 2021 to June 2022.
6 Centers for Disease Control and Prevention (CDC): About Mental Health (accessed Aug 2023): cdc.gov.
7 Benefits Pro: How employers are side-stepping rising health care costs with virtual care (Feb 2023): benefitspro.com.
8 The research was conducted online within the U.S. by The Harris Poll on behalf of Elevance Health among 5,009 adults age 18+. The survey was conducted March 3-21, 2022.
9 Fierce Healthcare: Virtual care can reduce unnecessary ER, urgent care visits by 19% (accessed May 2023): fiercehealthcare.com.
10 Your doctor will determine if a prescription is needed at time of visit.
11 Eligible employees are those who have not yet had an annual preventive care (wellness) visit during the plan year (either virtual or in person) and whose group benefit plan covers a virtual primary care exam. If an employer group has a cap on the number of preventive care (wellness) visits that are covered in full and the employee has exceeded the cap but would like to have another preventive care (wellness) visit, they may be responsible for copays and other out-of-pocket costs for the visit. Employees should consult their benefit plan and/or contact Member Services if they have any questions.
12 Centers for Disease Control and Prevention (CDC): Telemedicine Use Among Adults: United States, 2021 (Oct 2022): cdc.gov.
13 Health Management: Telemedicine: Popularity, Demand and Satisfaction Hits All-Time High (July 2021): healthmanagement.org.
14 Gallop®: Leaders: Ignore Employee Wellbeing At Your Own Risk (Sept 2023): gallop.com.
LiveHealth Online is offered through an arrangement with Amwell, a separate company, providing telehealth services on behalf of your health plan.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.
Virtual text and video visits powered by K Health.
In California Anthem Blue Cross is the trade name of Blue Cross of California, Inc. Also serving California: Anthem Blue Cross Life and Health Insurance Company. In 11 northeastern counties of New York Anthem Blue Cross is the trade name of Anthem HealthChoice Assurance, Inc., and Anthem HealthChoice HMO, Inc., and Anthem Blue Cross HP is the trade name of Anthem HP, LLC. Independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.
1064348MUEENABC 12/23
Digital healthcare technology is changing how employees
access care, offering them more options for when, where,
and how they prefer to connect with healthcare providers.
By adopting virtual care solutions, you empower your
employees to take an active role in managing their health.
This leads to positive outcomes, boosts productivity, and
lowers healthcare costs.
That’s why Anthem prioritizes digital healthcare. Our digital
platform, combined with integrated data insights and
partnerships with dedicated virtual care providers, allows us
to offer quality personalized care to employees, no matter
where they are, while also reducing costs.
Virtual care helps save time and money
In-office visits are estimated to cost $89B in lost time.1
$2,000+ is the average
emergency room (ER) visit
cost for common conditions
treatable through a primary
care visit.1
Telehealth visits save patients an average of $67 in lost time.2
We’re doing more to help lower costs for you and your
employees — from developing new programs to designing clinical and administrative solutions that:
How Anthem elevates virtual care
through our SydneySM Health app
through an integrated, whole-health approach
through cost-effective and accessible care
Anthem’s virtual care improves employee health and cost-of-care savings by:
Increasing access to
primary care
Supporting behavioral health
Encouraging preventive care
Reducing urgent care visits
Virtual care solutions increase employee satisfaction
of surveyed patients who used telehealth in the past 12 months say they “definitely will” or “probably will” use telehealth in the future.12
of people who use virtual care love it.13
of people surveyed believe the healthcare system
is changing for the better by including virtual
care solutions.8
Access care services all in one place:
Accessible through the Sydney Health app, employees
can engage with a wide range of connected services at
low or no additional cost
Scroll and tap
key features
Explore Anthem’s Virtual Care Center
Anthem’s virtual care in action
Meet Liam
Liam struggles with anxiety over flying
but has been successfully treated virtually
by a therapist.
Knowing he’d need extra help right before
his flight, Liam uses his Sydney Health app
to access Anthem’s Care Center and schedules
a session close to his flight departure.
The person and situation in this example are not real. They’re used to illustrate how the resources work.
Learn more about
Anthem’s virtual care:
Virtual care member video
Employees are
3x more engaged
when their employers care about their overall well-being14
Answering the need for digitally enabled care shows you support them prioritizing their health, and healthy employees are more focused and productive at work.
1 KFF Health News: The Cost of Unwarranted ER Visits: $32B A Year (July 2019): kffhealthnews.org.
2 Medical Economics: Telehealth Post-COVID: going digital to reduce costs? (Jan 2022): medicaleconomics.com.
3 Purchaser Business Group on Health (PBGH): Using Primary Care’s Potential to Improve Health Outcomes (Oct 2021): pbgh.org.
4 American Medical Association: Doctor shortages are here — and they’ll get worse if we don’t act fast (April 2022): ama.org.
5 Anthem internal data, commercial 12 months between July 2021 to June 2022.
6 Centers for Disease Control and Prevention (CDC): About Mental Health (accessed Aug 2023): cdc.gov.
7 Benefits Pro: How employers are side-stepping rising health care costs with virtual care (Feb 2023): benefitspro.com.
8 The research was conducted online within the U.S. by The Harris Poll on behalf of Elevance Health among 5,009 adults age 18+. The survey was conducted March 3-21, 2022.
9 Fierce Healthcare: Virtual care can reduce unnecessary ER, urgent care visits by 19% (accessed May 2023): fiercehealthcare.com.
10 Your doctor will determine if a prescription is needed at time of visit.
11 Eligible employees are those who have not yet had an annual preventive care (wellness) visit during the plan year (either virtual or in person) and whose group benefit plan
covers a virtual primary care exam. If an employer group has a cap on the number of preventive care (wellness) visits that are covered in full and the employee has exceeded the
cap but would like to have another preventive care (wellness) visit, they may be responsible for copays and other out-of-pocket costs for the visit. Employees should consult their
benefit plan and/or contact Member Services if they have any questions.
12 Centers for Disease Control and Prevention (CDC): Telemedicine Use Among Adults: United States, 2021 (Oct 2022): cdc.gov.
13 Health Management: Telemedicine: Popularity, Demand and Satisfaction Hits All-Time High (July 2021): healthmanagement.org.
14 Gallop®: Leaders: Ignore Employee Wellbeing At Your Own Risk (Sept 2023): gallop.com.
LiveHealth Online is offered through an arrangement with Amwell, a separate company, providing telehealth services on behalf of your health plan.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.
Virtual text and video visits powered by K Health.
In California Anthem Blue Cross is the trade name of Blue Cross of California, Inc. Also serving California: Anthem Blue Cross Life and Health Insurance Company. In 11 northeastern counties of New York Anthem Blue Cross is the trade name of Anthem HealthChoice Assurance, Inc., and Anthem HealthChoice HMO, Inc., and Anthem Blue Cross HP is the trade name of Anthem HP, LLC. Independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.
1064348MUEENABC 12/23
